PRIVACY POLICY
Last updated: September 8, 2026
Nuvem Merengada Unipessoal Lda (“Nuvem Merengada”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website nuvemmerengada.com or contact us through the website.
By using our website, you can learn about the services we offer and, if interested, contact us through our contact form or other communication channels.
1. Who We Are
Data Controller
Nuvem Merengada Unipessoal Lda
Portugal
Rua Castilho 14C, 5 andar, Lisboa 1250-069, Portugal
Email: contact@nuvemmerengada.com
Nuvem Merengada Unipessoal Lda is the controller responsible for personal data processed through this website.
If you have questions about this Privacy Policy or how we process your personal data, you may contact us at the email address above.
2. Personal Data We Collect
We collect only the personal data that is reasonably necessary for operating our website and responding to enquiries.
Depending on how you interact with us, this may include:
Contact Information
* Name
* Email address
* Telephone number
* Other contact details that you voluntarily provide
Enquiry Information
Information contained in your message or enquiry, including information about the service you are interested in or the assistance you are seeking.
Technical Information
When you visit our website, certain technical information may be automatically processed by our hosting provider or website systems, such as IP address, browser type, device information and basic website access information.
We do not intentionally request sensitive personal data through the website. Please do not submit sensitive personal information through the contact form unless it is specifically necessary for your enquiry.
3. How We Collect Your Data
We may collect personal data when you:
* Complete and submit our contact form;
* Contact us by email;
* Contact us by telephone or other communication channels;
* Browse or interact with our website, where certain technical information may be automatically processed.
We do not sell products or services directly through this website and we do not process online payments through the website.
4. How We Use Your Personal Data
We may use the information you provide to:
* Respond to your enquiries;
* Provide information about our services;
* Understand your requirements and determine how we may assist you;
* Communicate with you regarding a requested service;
* Prepare or discuss a potential service arrangement where appropriate;
* Maintain the security and proper functioning of our website;
* Comply with applicable legal and regulatory obligations.
We will not use your personal data for unrelated purposes unless permitted or required by applicable law.
5. Legal Basis for Processing
Depending on the circumstances, we process personal data on one or more of the following legal bases under the General Data Protection Regulation (GDPR):
Pre-contractual measures: where processing is necessary to respond to your enquiry or take steps at your request before entering into a service arrangement.
Legitimate interests: where processing is necessary for legitimate business purposes, such as responding to enquiries, maintaining website security and managing our business, provided that these interests do not override your fundamental rights and freedoms.
Legal obligations: where processing is necessary to comply with applicable Portuguese or European legal requirements.
Consent: where we specifically ask for your consent for a particular processing activity and consent is the appropriate legal basis.
6. Contact Form
If you submit an enquiry through our contact form, the information you provide will be used to respond to your request.
The information may include your name, email address, telephone number and the contents of your message.
Please provide only information that is relevant to your enquiry.
Your information will not be sold or rented to third parties.
7. Cookies
Our website may use cookies or similar technologies that are necessary for the proper functioning, security and basic operation of the website.
Where non-essential cookies, such as analytics or marketing cookies, are used, we will obtain consent where required by applicable law before placing such cookies on your device.
You may also manage or restrict cookies through your browser settings.
The specific cookies used by the website may change as the website and its technical services are updated.
8. Sharing of Personal Data
We may disclose personal data to third parties only where reasonably necessary for the purposes described in this Privacy Policy or where required by law.
This may include:
* Website hosting and technical service providers;
* Website maintenance or IT service providers;
* Professional advisers, where necessary;
* Public authorities or regulatory bodies where legally required.
Where a third party processes personal data on our behalf, we take appropriate steps to ensure that the processing is carried out in accordance with applicable data protection requirements.
9. International Transfers
Where personal data is transferred outside the European Economic Area (EEA), we will take appropriate measures to ensure that the transfer is carried out in accordance with applicable GDPR requirements, including the use of an adequacy decision or appropriate safeguards such as Standard Contractual Clauses where applicable.
10. Data Security
We take reasonable technical and organisational measures designed to protect personal data against accidental loss, unauthorized access, alteration, disclosure or misuse.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
11. How Long We Keep Your Data
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to establish, exercise or defend legal claims or to comply with legal, accounting or regulatory obligations.
Information submitted through the contact form will generally be retained for as long as reasonably necessary to handle and follow up on the enquiry and for legitimate business or legal purposes.
Where a service relationship is established, relevant records may be retained for the period required by applicable legal and regulatory obligations.
When personal data is no longer required, we will take reasonable steps to delete or anonymize it.
12. Your Rights Under the GDPR
Subject to applicable legal conditions and exceptions, you may have the following rights:
* Right of access — to request access to personal data we hold about you;
* Right to rectification — to request correction of inaccurate or incomplete data;
* Right to erasure — to request deletion of your personal data where applicable;
* Right to restriction — to request restriction of processing in certain circumstances;
* Right to object — to object to certain types of processing, including processing based on legitimate interests;
* Right to data portability — where applicable, to receive certain personal data in a structured, commonly used and machine-readable format;
* Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time.
To exercise your rights, please contact us at:
contact@nuvemmerengada.com
We may need to request reasonable information to verify your identity before responding to a request.
We will respond to valid requests within the period required by applicable data protection law.
13. Complaints
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the Portuguese data protection supervisory authority:
Comissão Nacional de Proteção de Dados (CNPD)
Website: www.cnpd.pt
We encourage you to contact us first so that we can try to resolve your concern directly.
14. Third-Party Websites
Our website may contain links to third-party websites or online platforms.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend that you review the privacy policies of those websites before providing them with personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, data-processing practices or applicable legal requirements.
When we make changes, we will update the “Last updated” date displayed at the beginning of this policy.
16. Contact Us
If you have any questions about this Privacy Policy or our processing of personal data, please contact:
Nuvem Merengada Unipessoal Lda
Rua Castilho 14C, 5 andar
Lisboa 1250-069, Portugal
Email: contact@nuvemmerengada.com
Last updated: September 8, 2026